Graia Trust & Security Center

At Graia, trust is fundamental. Our Agentic Xperience Platform combines artificial and emotional intelligence to deliver empathetic, human-like AI experiences while upholding the highest standards of security, privacy, and compliance.

Our commitment to protecting data and maintaining transparency is at the heart of everything we do. By embedding trust into every layer of our platform, we give enterprises the confidence to scale AI safely and responsibly.

Our Missions: Empower the human, Elevate the experience — and that begins with protecting the people and businesses who rely on us. Every interaction on Graia is built on a foundation of empathy, security, and trust.

Our Commitments

Security: Built on secure enterprise infrastructure and aligned with Microsoft 365’s security framework.

Privacy: Fully compliant with GDPR and committed to protecting customer data. We do not sell or share customer data for external use.

Compliance: Certified to ISO/IEC 27001 (Information Security), ISO/IEC 27001 SoA, and ISO/IEC 20000-1:2018 (IT Service Management). These certifications demonstrate our adherence to rigorous global standards.

Reliability: Our systems and processes are managed under ISO-certified frameworks to ensure consistent quality and service delivery.

Transparency: This Trust Centre is designed to provide clear visibility into our policies and certifications so you can feel confident in our ability to protect your data.

Trust isn’t just something we say — it’s something we prove. Explore our Trust Centre resources, or connect with us to see how Graia helps your business Empower the human, Elevate the experience with security at its core.